INFORMATION FOR INTERNATIONAL PATIENTS

contact information/ authorisation for treatment at USC/ your stay at USC/ transportation/ directions/ local accomodation

CONTACT INFORMATION

Patient Appointments
Phone: 1-855-724-7874
Fax: 213-442-5797
e-mail: pancreasdiseases@surgery.usc.edu

 

Center Hours
Monday - Friday
8:30am - 4:30pm

Mailing Address
Healthcare Consultation Center
Suite 430
1510 San Pablo Street
Los Angeles, California 90033

AUTHORISATION FOR TREATMENT AT USC

Send Medical Records.
Send complete and current medical records to the Center for Pancreatic and Biliary Diseases including copies of any relevant radiologic scans and test results.

Receive Medical and Financial Clearance.
Your USC physician will review your case and form a preliminary treatment plan. If you are accepted as a patient, you will need to provide either a deposit of estimated charges or an approved authorization from a U.S.-based insurance firm. A package price ofestimate of charges is provided when needed.

TRANSPORTATION

International patient care coordinator
As an international patient, you will be assisted by our patient care coordinator during your stay. The coordinator will help to arrange transportation, long term housing, banking, medical appointments as well as make available an interpreter during medical appointments. To contact the office, please call Sangeeta Parekh, International Patient Care Services Coordinator for the Center, at (323) 442-5837.

Transportation
Our international patient coordinator will bring you to the hospital campus for your first physician visit or day of admission. The Hospital will provide transportation to and from hotels within an eight-mile radius of the hospital. The hospital will provide transportation for one round trip a day between the hours of 7AM- 10:30AM and 3:00PM-6:30PM, Monday through Friday.
Taxis are available at all other times at the expense of the patient or family member. The concierge will arrange for a cab if you are leaving from the hospital or you may contact the company (LA Taxi) at 213-627-7000.

YOUR STAY AT USC

Language Assistance
Interpreters will be provided during the admitting process and during all tests and procedures.

Hospital Accommodations
The hospital will provide a private room for you and will allow one family member/escort to remain with you overnight. A cot will be provided for the guest. If a patient is admitted to the ICU, then a family member will not be able to stay in the room overnight due to medical restrictions.

What to bring
Inpatient clothing: pajamas, nightgown, bathrobe, slippers. Each patient is provided a closet for accommodation of a limited quantity of personal articles. Please bring only those items necessary during your stay. Inpatient toiletries: toothbrush, toothpaste, comb, etc Personal Items: eyeglasses, dentures, hearing aids It is not advisable to bring valuables with you (jewelry, large sums of cash, credit cards).

Medical Updates
The patient care coordinator will keep your referring physician updated on your treatment progress while you are a patient at USC.

Parking
Abundant parking has been reserved for patients in the parking structures next to the University Hospital. Signs will direct you where to park. Patient parking is $5.00 per entry.

DIRECTIONS TO USC

USC University Hospital is accessible from many freeways connecting the surrounding suburban areas to Los Angeles(see map below). You may also call 323-442-8500 for directions to the USC University Hospital.

Directions

From 10 Westbound:Exit at Soto and turn right. Left on Alcazar. Left on San Pablo.
From 5 Southbound:Exit at Mission and turn left. Right on Zonal. Left on San Pablo.
From 5 Northbound:Transition to 10 Eastbound. Exit Soto and turn left. Left on Alcazar. Left on San Pablo.
From 101 Southbound:Transition to 10 Eastbound. Exit State/Soto. Proceed across State onto onramp, and bear right to exit at Soto. Left on Alcazar. Left on San Pablo.
From 710 North or Southbound:Transition to 10 Westbound. Exit at Soto and turn right. Left on Alcazar. Left on San Pablo.
From Huntington Drive (Pasadena, West San Gabriel Valley):Follow Huntington Drive westbound until it divides into Mission and Soto. Bear left onto Soto and proceed to Alcazar. Turn right. Left on San Pablo.

USC/Norris Comprehensive Cancer Center is accessible from many freeways connecting the surrounding suburban areas to Los Angeles (see map above). You may also call 323-865-3000 for directions.

Directions: USC/Norris is easily accessible from major freeways

From I-5 going South - Take the Mission exit, turn left onto Mission and proceed to Zonal. Make a right turn onto Zonal and proceed 2 blocks to Biggy. Turn left onto Biggy.

From I-10 going West - Take the Soto exit. Cross Soto to Charlotte. Continue straight on Charlotte for one block. From Charlotte turn right on Cornwell. Follow Cornwell past Francisco Bravo High School where it becomes Zonal. Proceed 2 blocks on Zonal to Biggy and turn right.

From I-5 going North - Take I-10 East. From I-10, take the Soto Street exit. Turn left onto Soto. Go two blocks and turn left onto Charlotte. From Charlotte turn right on Cornwell. Follow Cornwell past Francisco Bravo High School where it becomes Zonal. Proceed 2 blocks on Zonal to Biggy and turn right.

LOCAL ACCOMODATION

Upon receipt of your travel arrangements, the patient care coordinator will arrange for your pick up from the airport and arrange for a hotel within your budget. The hospital has special arrangements for rates with hotels located close to the hospital campus.

If long-term housing is necessary, you will be given choices of accommodations that are located near the USC Health Science Campus. The patient care coordinator will assist you in choosing the most appropriate location.

LOS ANGELES AREA HOTELS

Biltmore Hotel
506 South Grand Avenue
Los Angeles, CA 90071
(213) 624-1011 / (800) 245-8673 (reservations only)

Omni Hotel

251 South Olive Street at California Plaza
Los Angeles, CA 90033-0800
(213) 617-3300
Taxi vouchers are available.

New Otani Hotel and Garden
120 South Los Angeles Street
Los Angeles, CA 90012
(213) 629-1200
Two taxi vouchers provided daily for transportation to and from USC/Norris.

Oakwood Corporate Apartments
Monthly rates are available
Various locations in greater Los Angeles area
(800) 595-3102

Westin Bonaventure Hotel
404 South Figueroa Street
Los Angeles, CA 90071
(213) 624-1000
Taxi vouchers are available.

PASADENA and SURROUNDING AREAS

Embassy Suites Hotel
211 East Huntington Drive
Arcadia, CA 91006
(626) 445-8525

Doubletree Hotel
191 North Los Robles Street
Pasadena, CA 91101
(626) 792-2727

Marriott Residence Inn
312 East Huntington Drive
Arcadia, CA 91006
(626) 446-6500

Ritz-Carlton Huntington Hotel
1401 Oak Knoll
Pasadena, CA 91106
(626) 568-3900
Transportation available when arranged in advance.

Wyndham Garden Hotel at Citadel
5757 Telegraph Road
City of Commerce, CA 90040
(213) 887-8100
One round trip to USC/Norris provided daily.

Best Western Alhambra Inn
2451 West Main Street
Alhambra, CA 91801
(626) 284-5522
(800) 528-1234 (reservations only)
Transportation provided to USC/Norris one way only.

Holiday Inn
150 East Angelino Avenue
Burbank, CA 91502
(818) 841-4770



Contact information: USC Center for Pancreatic and Biliary Diseases
1510 San Pablo Street, Los Angeles, CA
Phone:
1-855-724-7874 dde-mail:
PancreasDiseases@surgery.usc.edu
Programs: pancreatic cancer, pancreatitis, laparoscopic surgery, endocrine surgery,
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biliary surgery

This web site provides select information about pancreatic and biliary disorders and is updated twice monthly. This information is not intended as a substitute for professional medical consultation with your physician.It is important that you consult with your physician for detailed information about your medical condition and treatment.The center will make every effort to update the site, however, past performance is no guarantee of future medical outcomes.
Copyright © 2002 USC Center for pancreatic and biliary diseases. All rights reserved.